Warranty

Residential

Frames:
Aluminum frame construction is warranted against defects in material and workmanship for seven years from purchase date. Damage to frames or welds resulting from improper assembly or exposure to water and/or sub-freezing temperatures is not covered.

Finishes:
Paint finishes are warranted against peeling, cracking and blistering for three years from purchase date provided the item has not been scratched or abraded. Chips and scratches or fading resulting from normal wear and tear and exposure is not covered.

Component Parts:
Component parts are warranted against failure for one year from the purchase date.

Slings:
Slings are warranted against tearing and shearing for a period of one year.

Cushions:
All cushions are warranted for a period of one year from the date of purchase for workmanship and sewing. Solution dyed acrylic fabrics are warrantied against fading for a period of five years. Other fabrics are not warranted against fading.

Commercial/Hospitality

Note:
Under commercial or hospitality use, all items that possess motion components (i.e. a Swivel Dining Chair) are not warranted against defect. All other component parts have their warranty defined below.

Frames:
Aluminum frame construction is warranted against defects in material and workmanship for one year from purchase date. Damage to frames or welds resulting from improper assembly or exposure to water and/or sub-freezing temperatures is not covered.

Finishes:
Paint finishes are warranted against peeling, cracking and blistering for one year from purchase date provided the item has not been scratched or abraded. Chips and scratches or fading resulting from normal wear and tear and exposure is not covered.

Component Parts:
Component parts are warranted against failure for one year from the purchase date.

Slings:
Slings are warranted against tearing and shearing for a period of one year.

Cushions:
All cushions are warranted for a period of one year from the date of purchase for workmanship and sewing. Solution dyed acrylic fabrics are warrantied against fading for a period of one year. Other fabrics are not warranted against fading.

Please direct warranty claims via email to sales@higoldoutdoorfurniture.com.

For quickest service, include the Warranty Claim Form which can be found on page 33 of your price book.